Quantcast
Channel: Support Portal
Browsing index pages (332 articles)

How we can change the length of the field department in ADMP?

Our AD schema  has been changed and the field length of the department is 128 characters. But the ADMP does not allow to save the name of such length. Can this behavior be changed?

View Article


ADMP dont send SMS about reset user password

ADMP dont send SMS when resetting the user password. But sends SMS when creating a new user. Its Bug? 

View Article


Move / Delete Home Folders and Profile Paths

What permissions are required on the file servers for this functionality to work?When we attempt to move or change file permissions through the interface we receive a permissions error.

View Article

Re : AD Manage custom roles, technicians, and template folder location

Hi Edward,ADManager plus stores the technicians and configuration settings in the Database. Restoring the DB on the right version of the product would restore the data present in the old database....

View Article

Re : Can't Start As Service After Fresh Install

That did it, thanks Scott!

View Article


AD Manage custom roles, technicians, and template folder location

Good Morning,What folder does ADManager Plus store the configurations for technicians, roles, and user creation templates?  We had to reinstall the newest version and restore the database with...

View Article

Re : Can't Start As Service After Fresh Install

Dear Customer,When you're unable to start as a service please assign a Service Account to ManageEngine ADmanager Plus. For Ex: when you start the product using Run.bat you use the machine logon...

View Article

Image may be NSFW.
Clik here to view.

Can't Start As Service After Fresh Install

Hello,I'm trying to install ADManager as a Windows service, however, I can only seem to run it via cmd (run.bat) and from the start menu (ADManager Plus > Start ADManager Plus). Sometimes it will...

View Article


I can't login by Added Help Desk Technicians

Hi,I am using ADManager Plus.I add new Help Desk Technicians from my AD.But when I try login to ADManager control Panel it show me this error:Username: mydomain\myuserPassword: mypasswordFor input...

View Article


Re : ADManager ports between Win10 client and ADManager service through a...

Hi Jay,Thanks for your response. Glad to hear that issue is resolved.ADManager Plus Team Toll Free:+1888-720-9500 Email: support@admanagerplus.com ADManager Plus - Active Directory Management &...

View Article

Image may be NSFW.
Clik here to view.

Re : ADManager ports between Win10 client and ADManager service through a...

Many thanks ScottI must apologise, after scratching my head I realised that the company I have just started working for are using the windows firewall on their cloud based w2k12 servers.All sorted now...

View Article

Re : ADManager ports between Win10 client and ADManager service through a...

Hi Jason,When you access ADManager plus from a web browser,  DNS and connectivity play a major role. Please ensure you are able to establish connectivity from Windows 10 to the machine where ADManager...

View Article

ADManager ports between Win10 client and ADManager service through a firewall

HiWe are currently evaluating ADManager and have the service setup in the cloud behind a firewall using HTTP 8080 and / or HTTPS 8443We've opened the ports up on the firewall so that clients on premise...

View Article


Re : Vital Helpdesk Reports buttons missing from Dashboard

Hi Christo,We thank you for your time on call last week. Glad that we were able to answer your queries from support.ADManager Plus Team Toll Free:+1888-720-9500 Email: support@admanagerplus.com...

View Article

Re : Errorcode 80071392 when creating User

Hi Michael,Thanks for your response. Glad the solution works. Do reach us in case you need any assistance.ADManager Plus Team Toll Free:+1888-720-9500 Email: support@admanagerplus.com ADManager Plus -...

View Article


Re : Errorcode 80071392 when creating User

Hi Scott,Thank you for your Reply. I forgot to check the "Full Name" Attribute. After enabling the duplicate Checking there, everything worked as planned.

View Article

Re : Sometimes the %variables% pass to the script and sometimes they do not.

Hi Phatmandrake,Thanks for your response. As informed to you earlier we will make sure to check all possibilities and update you through the support ticket which has been raised.ADManager Plus Team...

View Article


Re : Sometimes the %variables% pass to the script and sometimes they do not.

"The command which you have mentioned specifies that parameter values as Mandatory. The Exception that you have mentioned occurs if any of the attributes passed as variables do not have values...

View Article

Re : Automation workflows not viewable by other technicians

Hi Brandon,Appreciate your feedback. Glad to see our customers feel this way. We would make sure to live up to the mark.ADManager Plus Team Toll Free:+1888-720-9500 Email: support@admanagerplus.com...

View Article

Re : Automation workflows not viewable by other technicians

Thank you Scott, that is excellent news!  Looking forward to getting to the latest version so that we can start using the feature.  I really appreciate the updates within this topic throughout the...

View Article
Browsing index pages (332 articles)


Latest Images