Quantcast
Channel: Support Portal
Browsing latest articles
Browse All 332 View Live

Re : Errorcode 80071392 when creating User

Hi Michael,Thanks for your response. Glad the solution works. Do reach us in case you need any assistance.ADManager Plus Team Toll Free:+1888-720-9500 Email: support@admanagerplus.com ADManager Plus -...

View Article


Re : Vital Helpdesk Reports buttons missing from Dashboard

Hi Christo,We thank you for your time on call last week. Glad that we were able to answer your queries from support.ADManager Plus Team Toll Free:+1888-720-9500 Email: support@admanagerplus.com...

View Article


ADManager ports between Win10 client and ADManager service through a firewall

HiWe are currently evaluating ADManager and have the service setup in the cloud behind a firewall using HTTP 8080 and / or HTTPS 8443We've opened the ports up on the firewall so that clients on premise...

View Article

Re : ADManager ports between Win10 client and ADManager service through a...

Hi Jason,When you access ADManager plus from a web browser,  DNS and connectivity play a major role. Please ensure you are able to establish connectivity from Windows 10 to the machine where ADManager...

View Article

Image may be NSFW.
Clik here to view.

Re : ADManager ports between Win10 client and ADManager service through a...

Many thanks ScottI must apologise, after scratching my head I realised that the company I have just started working for are using the windows firewall on their cloud based w2k12 servers.All sorted now...

View Article


Re : ADManager ports between Win10 client and ADManager service through a...

Hi Jay,Thanks for your response. Glad to hear that issue is resolved.ADManager Plus Team Toll Free:+1888-720-9500 Email: support@admanagerplus.com ADManager Plus - Active Directory Management &...

View Article

I can't login by Added Help Desk Technicians

Hi,I am using ADManager Plus.I add new Help Desk Technicians from my AD.But when I try login to ADManager control Panel it show me this error:Username: mydomain\myuserPassword: mypasswordFor input...

View Article

Image may be NSFW.
Clik here to view.

Can't Start As Service After Fresh Install

Hello,I'm trying to install ADManager as a Windows service, however, I can only seem to run it via cmd (run.bat) and from the start menu (ADManager Plus > Start ADManager Plus). Sometimes it will...

View Article


Re : Can't Start As Service After Fresh Install

Dear Customer,When you're unable to start as a service please assign a Service Account to ManageEngine ADmanager Plus. For Ex: when you start the product using Run.bat you use the machine logon...

View Article


AD Manage custom roles, technicians, and template folder location

Good Morning,What folder does ADManager Plus store the configurations for technicians, roles, and user creation templates?  We had to reinstall the newest version and restore the database with...

View Article

Re : Can't Start As Service After Fresh Install

That did it, thanks Scott!

View Article

Re : AD Manage custom roles, technicians, and template folder location

Hi Edward,ADManager plus stores the technicians and configuration settings in the Database. Restoring the DB on the right version of the product would restore the data present in the old database....

View Article

Move / Delete Home Folders and Profile Paths

What permissions are required on the file servers for this functionality to work?When we attempt to move or change file permissions through the interface we receive a permissions error.

View Article


ADMP dont send SMS about reset user password

ADMP dont send SMS when resetting the user password. But sends SMS when creating a new user. Its Bug? 

View Article

How we can change the length of the field department in ADMP?

Our AD schema  has been changed and the field length of the department is 128 characters. But the ADMP does not allow to save the name of such length. Can this behavior be changed?

View Article

Browsing latest articles
Browse All 332 View Live