Enable search bar for help desk
Hello there, I'm looking for a way to the search bar for the help desk display . Currently it is only visible to administrators . greeting Enrico Frommert
View ArticleThe file that you have specified is not compatible with this product
Hi, trying to update build ADManager Plus from 4761 to 4685 and I get the above error. Jim
View ArticleRe : The file that you have specified is not compatible with this product
Hi Jim, The build number you have mentioned happens to be ADAudit Plus related. Request you to apply the service pack for ADAudit Plus and check whether the PPM gets applied. In case you're applying...
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Re : Enable search bar for help desk
Hi Enrico, Please edit the help desk role that has been assigned to the technician and enable the 'Search AD objects' check box and save the role. This will allow the technician to search for objects...
View ArticleUnable to detect Exchange servers in domain
I want to create mail enabled contacts, but Admanage is not able to see our Exchange servers even though I am logged on using my domain account that has Exchange Admin rights.
View ArticleADManager Plus not opening in Frame AD360
After applying the update to version 6.3.4 I can no longer use ADManager PLUS with-in AD360; I must open it in a new window. I am getting the following error: "This content cannot be displayed in a...
View ArticleRe : ADManager Plus not opening in Frame AD360
Hi John, We have a fix for the issue. I kindly request you to drop an e-mail to ad360-support@manageengine.com with your contact number so that we can assist you via a remote session. ADManager Plus...
View ArticleRe : Unable to detect Exchange servers in domain
Hi, ADManager Plus uses Remote Powershell to enable Mailboxes or mail enable a contact in Exchange (For Exchange 2010 & 2013). Request you to enable remote powershell and connect to exchange server...
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ADManager can not show Forum-News and News
The webpage displays only the error the webpage con not shown in a frame.
View ArticleRe : ADManager can not show Forum-News and News
Yes, we see the same here, in Chrome these windows remain blank, in IE you get the error. In a new page these do appear though, so luckily Managed Engine provided that link.
View ArticleRe : ADManager can not show Forum-News and News
Hi , This needs to be analysed over a remote session. I kindly request you to drop an e-mail to support@admangerplus.com so that we can call and assist you. ADManager Plus Team Toll...
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Re : ADManager can not show Forum-News and News
Same here. The forums no longer appear in AD Manager, Servicedesk Plus or Desktop Central.
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Re : ADManager can not show Forum-News and News
Hi, why you need a remote session? It is the html code in your discussion forum webpages, which do not allow the displaying in a frame:
View ArticleADMP-PPM file won't install.
Hi, we're currently on AD Manager Plus v. 6.2.8.1. I have not been able to successfully update the software to v. 6.3.5. I have downloaded a few different update versions, in the hope that one might...
View ArticleRe : ADMP-PPM file won't install.
Hi Karen, Please download the PPM files from the link given below, Manageengine ADManager Plus - Update to 6.3 Manageengine ADmanager Plus - Update to 6.3.5 In case if you need assistance we request...
View ArticleHide System Template from Requesters view
HiI have built a new template for our requesters to complete, however, when they go to Request a new user, they are displayed with the System Template by default and have to change to another template...
View ArticleRe : Hide System Template from Requesters view
Hi Pabs,Please follow these steps to Set a Template as default for a Workflow Requester,1. Login to ADManager Plus with Default admin account2. Click on Workflow-->Requesters-->Click on Edit for...
View ArticleAD Manager Plus Application stops when loging out from server.
I have been running AD Manager Plus for 30 days without any issues on a Windows 2012 R2 server, but now suddenly when activated a license the AD Manager Plus application stops working as soon as I...
View ArticleRe : AD Manager Plus Application stops when loging out from server.
Hi,you have to install AD Manager as a Windows Service!Installation as a serviceregards,Jörg
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