hi,
I fail to upload from csv file to modify users. how to resolve this
Hmm, we can't reach this page.
- Make sure you’ve got the right URL: http://localhost:8080
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csv import=>modify users. fail
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Re : csv import=>modify users. fail
Hi Herryx,
ADManager Plus Team
Toll Free:+1888-720-9500
Email:support@admanagerplus.com
ADManager Plus - Active Directory Management & Reporting Software
Since
the issue is generic I request you to drop an e-mail to
support@admanagerplus.com with your contact number so that we can
assist you in analyzing the issue over a remote session.
Please check for
few things,
1.
Try accessing the application with the 'name of the
server:port number' instead of using 'localhost'
2.
Make sure that the CSV file has LDAP headers
ADManager Plus Team
Toll Free:+1888-720-9500
Email:support@admanagerplus.com
ADManager Plus - Active Directory Management & Reporting Software
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Java Process is using about 4GB of RAM, 65% of CPU and crashing within minutes.
I
have ADmanager Plus installed and the Java process keeps on crashi
ng
the server. ADManager support has been "looking" into the
issue for about 2 weeks with no solution. We'd really like to use
this software to run reports for our 1.1 million user AD, but
doesn't seem like this software is working.
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Re : Java Process is using about 4GB of RAM, 65% of CPU and crashing within minutes.
Hi Anthony,
ADManager Plus Team
Toll Free:+1888-720-9500
Email:support@admanagerplus.com
ADManager Plus - Active Directory Management & Reporting Software
Our
development team is working on your case by giving it top priority.
I will make sure to forward your concern to the team and will ask
them to deliver a fix at the earliest.
ADManager Plus Team
Toll Free:+1888-720-9500
Email:support@admanagerplus.com
ADManager Plus - Active Directory Management & Reporting Software
↧
Resolving ERR_SSL_WEAK_SERVER_EPHEMERAL_DH_KEY error in Chrome version 45
Hi,
You receive the error when the
server is trying to setup a secure connection and due to a
disastrous mis-configuration, the connection wouldn’t be secure.
As of Chrome version 45, this error message is triggered if the
SSL/TLS handshake attempts to use a public key smaller than 1024
bits. Please replace the cipher in the SSL connector to fix it.
Please edit the Server.xml file
located in the "<Installation
directory>\ManageEngine\ADManager Plus\conf\" and
replace the given ciphers
ciphers=
"
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_256_CBC_SHA256,TLS_RSA_WITH_AES_256_CBC_SHA "
Example :
<Connector
SSLEnabled="true" ciphers=
"
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_256_CBC_SHA256,TLS_RSA_WITH_AES_256_CBC_SHA "
URIEncoding="UTF-8" acceptCount="100"
clientAuth="false"
connectionTimeout="20000" debug="0"
disableUploadTimeout="true"
enableLookups="true"
keystoreFile="./conf/server.keystore"
keystorePass="adventnet"
maxSpareThreads="75" maxThreads="150"
minSpareThreads="25" name="SSL"
port="8443" scheme="https"
secure="true"
sslEnabledProtocols="TLSv1+TLSv1.1+TLSv1.2"
sslProtocol="TLS" sslProtocols="TLSv1,TLSv1.1,TLSv1.2"/>
</Service>
Here are the instructions to
modify the SSL Connector.
* Stop ADManager Plus (Click
Start --> All Programs --> ADManager Plus --> Stop
ADManager Plus).
* Take a backup of the existing
"server.xml" file located in <installation
directory>\conf folder (C:\ManageEngine\ADManager Plus\conf)
* Edit the
"server.xml" file to modify the SSL Connector which
would be at the bottom of the page.
* Start ADManager Plus (Click on
Start --> All Programs --> ADManager Plus --> Start
ADManager Plus).
Regards
ADManager Plus Team
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Problem with apostrophes in user names?
Just checking if this is a known issue or something odd with our set up.
We have found in AD Manager Plus that we are unable to open the
properties for any users who have an apostrophe in their surname (eg
o'brien). The users come up in the search results and their name
appears as a link as normal but clicking on it does nothing.
This
seems to be across IE 10 & 11, Chrome & Firefox.
I don't believe this was an issue until the last update was
done fairly recently to 6.3.0 Build 6310 because we have always had
these users in our AD & have been using ADMgr for several years.
We don't have many users like this but I would have thought
I'd have found out about it sooner if it had always been a problem!
Is this something others have found?
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Re : Problem with apostrophes in user names?
We have build 6310 and I checked a user with an apostrophe and it is
working ok, so the build shouldn't be an issue.
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Re : Problem with apostrophes in user names?
Good to know - so it might just be us then! I will do some more testing
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upgrade local DB from mysql to pgsql
Dear Support:
i'm migrating ADManager to a new server , as recommended by you
V 6000 installed and upgraded till V 6300 , when i came to upgrade to
V 6320 i found the local DB is still mysql, but the old server is
PGSQL , please advise how to upgrade the DB to can complete the migration
Mohammad Aaref
Mohammad Aaref
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ADManager Jump To ADAudit don't work
Hi,
We are using ADManager 6321 and we can't use the Jump To
function to open the other tab for ADAudit automaticaly, when we
select "Jump To / ADAudit" it only opens other tab with the
following URL and it shows the ADAudit page from ManageEngine to
download the trial version, watch the live demo, etc:
localhost:8080/html/adap.html?LinkID=65
We tested the following:
- Replacing "localhost" for the IP Address or hostname
but it does not work.
- Restarted the services (ADManager and ADAudit) many times but
the issue still happens.
- Disabled the https protocol in both apps
NOTE: Our ADManager is over 8080 Build 6321 and ADAudit is over
8081 Build 4681.
Have you any idea about this?
Thanks in advance.
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Re : upgrade local DB from mysql to pgsql
Hi Mohammad,
I
request you to drop an e-mail to our support team so that we can
assist you via a remote session.
ADManager Plus Team
ADManager Plus Team
Toll Free:+1888-720-9500
ADManager Plus -
Active Directory Management & Reporting Software
↧
Re : ADManager Jump To ADAudit don't work
Hi ,
Please drop an e-mail to our tech team ( support@admanagerplus.com ) so that we may assist you on this case.
ADManager Plus Team
Toll Free:+1888-720-9500
Email:
support@admanagerplus.com
ADManager Plus -
Active Directory Management & Reporting Software
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Run ADManager Plus as a Service using MSA
Hi there,
We have installed ADManager Plus on Win server 2008 R2 and we would like to use a Managed Service Account to run the Service. We have installed the account and the service does start and runs without error using the MSA but we noticed the dashboard modules do not load when running the service with this account.
What permission do we need to assign to the MSA so that it can run the service and load all of the modules?
Thanks!
We have installed ADManager Plus on Win server 2008 R2 and we would like to use a Managed Service Account to run the Service. We have installed the account and the service does start and runs without error using the MSA but we noticed the dashboard modules do not load when running the service with this account.
What permission do we need to assign to the MSA so that it can run the service and load all of the modules?
Thanks!
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Re : Run ADManager Plus as a Service using MSA
Hi,
Please grant
explicit permissions for the MSA on the Manage Engine folder
(Installation folder) and then restart the NT service.
If
the issue persists, please drop an e-mail to
support@admanagerplus.com so that we will be assisting you via a
remote session.
ADManager Plus Team
ADManager Plus Team
Toll Free:+1888-720-9500
ADManager Plus -
Active Directory Management & Reporting Software
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Bulk Importing Mail Contacts using CSV import
I am trying to import multiple contacts using the Create Bulk Contacts
and importing a CSV file. I set my CSV file up based on the sample.
Everything imports successfully, but when I look at the contacts in the
Exchange Admin Center, their email address does not show up. They also
do not show up in the Global Address List.
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Re : Bulk Importing Mail Contacts using CSV import
Hi,
Since
you have used the example in the application for creating a CSV
file, I believe you would have used the headers
'targetAddress', 'mailNickname' and
msExchadmingroup' in the CSV that you imported.
Please drop an e-mail to our tech team
(support@admanagerplus.com) with your convenient time for a session
so that we will be able to analyze this better.
ADManager Plus Team
ADManager Plus Team
Toll Free:+1888-720-9500
ADManager Plus - Active Directory Management &
Reporting Software
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SSL Ports on ADManager
I'm currrently hosting ADManagerPlus and ADSelfService Plus on the
same Server.
ADManager Plus has its own IP and ADSelfService Plus has a virtual IP
ADManager Plus is using Ports 8080 and 8443 while ADSelfServicePlus is using 80 and 443.
While I can access our custom URL for ADSelfService Plus (selfservice.domain.com) I can only access ADManager Plus when adding the port number to the end of the URL (admanager.domain.com:8443)
How can I access our custom URL without having to include the Port number each time? Is this something that I can modify in the server.xml file? I know that if the application were running on IIS i could probably redirect it but in this instance since the application is hosted off of a Tomcat Web Server that feature is not available correct?
ADManager Plus has its own IP and ADSelfService Plus has a virtual IP
ADManager Plus is using Ports 8080 and 8443 while ADSelfServicePlus is using 80 and 443.
While I can access our custom URL for ADSelfService Plus (selfservice.domain.com) I can only access ADManager Plus when adding the port number to the end of the URL (admanager.domain.com:8443)
How can I access our custom URL without having to include the Port number each time? Is this something that I can modify in the server.xml file? I know that if the application were running on IIS i could probably redirect it but in this instance since the application is hosted off of a Tomcat Web Server that feature is not available correct?
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Re : ADManager Jump To ADAudit don't work
Hi,
I have the same issue with my installation.
How did this been fixed ?
thanx
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Re : ADManager Jump To ADAudit don't work
Hi,
The
issue that you are facing is very generic and it can be due to
various reasons. To narrow down the issue, we might need a remote
session. Please e-mail your query to our support team so that we can
help you fix it ASAP.
ADManager Plus Team
Toll Free:+1888-720-9500
Email:support@admanagerplus.com
ADManager Plus - Active Directory Management & Reporting Software
ADManager Plus Team
Toll Free:+1888-720-9500
Email:support@admanagerplus.com
ADManager Plus - Active Directory Management & Reporting Software
↧
Re : ADManager Jump To ADAudit don't work
Hi Salvatore,
First, I suggest you
take a backup before try this.
We had a remote session with ManageEngine to check the issue, after
that, he gave us these steps:
Access the ADAudit Plus database and navigate to http://ADAudit_Plus_Server:8081/runQuery.do
- Once accessed, please execute select * from adsproducts to get the details.
- Verify the Product ID for ADManager Plus.
Once done, please access the database of ADManager Plus,
- Open a command prompt-->Redirect it to <Installation Directory>\ADManager Plus\pgsql\bin-->Execute the below command
- psql.exe -U postgres -p 33306 -h 127.0.0.1 adsm (This command would allow you to connect to the DB)
- After connecting to the DB please execute the below command,
insert into adsproductdetails values(3,'HTTP','ADAudit_Plus_Server','8081');
Salvatore, also is important you know the following:
(3,'HTTP','ADAudit_Plus_Server','8081')
1) Number 3 is the product ID (you see it after execute the select * from adsproducts query
2) HTTP is the protocol that you use
3) ADAudit_Plus_Server is the hostname or IP address of your ADAudit server
4) 8081 is the port used by ADAudit
Hope this helps ;-)
Greetings from Mexico City
Gerardo Varillas
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